Returns Policy

To return your product you should mail your product to 2101 Brickell Avenue, #3001 Miami, Fl, 33129

Eligibility: All returns must be made within 14 days of receiving the order, and the item(s) must be unused, unworn, and in its original packaging with all tags and labels attached.

 

How to initiate a return: To initiate a return, please contact our customer service team via email Contact@lovelybrava.com.

 

Return shipping: Customers are responsible for the cost of return shipping unless the item received is damaged, defective, or incorrect. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe arrival of your return.

 

Refund process: Once we receive your return, we will inspect the item(s) to ensure they meet our return policy requirements. Refunds will be issued to the original payment method used for the purchase. Please note that original shipping fees are non-refundable.

 

Exchanges: We do not offer exchanges at this time. If you would like a different size, color, or style, please return the original item and place a new order. Final Sale: Items marked as "Final Sale" or any discounted products cannot be returned or exchanged.